Shipping Policy
Shipping Policy
Thank you for visiting and shopping at www.mylela.com. Following are the terms and conditions that constitute our Shipping Policy
Domestic Shipping Policy (UK)
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
International Shipping Policy
Shipment processing time
All orders are processed within 3 - 10 business days. Orders are not shipped or delivered on weekends. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
*Please note: All shipping times exclude clearance/customs delays.
Order Tracking
A shipping confirmation will be emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. You can also track your package by checking your order confirmation email or contacting us. A shipping confirmation will be emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. You can also track your package by checking your order confirmation email or contacting us.
You will be responsible for any VAT, duties, and clearing fees
Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. Please note that DAP may also result in delayed or returned shipments. This is due to cost increases & increasing complexity post-Brexit.
Delivery Service
|
Shipping Time
|
Cost
|
UK Standard
|
2 - 5 working days
|
from £3.95
|
Ireland Standard (Tracked) |
3 - 5 working days | from £5.95 |
Europe Standard (Tracked) |
3-5 working days | from £5.95 |
USA and Canada Standard | 5-10 working days | from £7.80 |
Rest of the World (Signed) | 5-10 working days | from £12.50 |